Contact us

For existing account holders, please login using your usual details and send any query you may have via the Contact Us page.

If you are having issues with logging-in or registering then please email: [email protected]

Note: it is not necessary for you to include any confidential information or private login details (such as your password) in any email communication you send to us. Please keep your personal account information safe and secure and do not disclose to any third-party.


Email Communications

If you have opted in to receive our emails, good decision as we will update you on our fantastic offers and your weekly standing in our unique Quarterback promotion. To ensure receipt of these emails please add [email protected] to your safe senders list.


For Hotmail Account Holders

1. Click the Wrench (top right of your Hotmail homepage) and click “Options”.

2. Left Side of Screen “Options Menu” drops down.

3. Click “Safe Senders”

4. Add [email protected]

5. Save


For Outlook Email Account Holders

1. Outlook Home Screen Click “Junk” and then “Junk Email Options”

2. Click Safe Senders

3. Add [email protected]  


For Gmail Account Holders

To ensure receipt of our emails to your gmail account, simply add [email protected] to your list of contacts.


Opt Out

As part of the account registration process, we also offer visitors registering with us the opportunity to "opt out" from keeping them informed of future events, offers and promotions from FafaBet. Visitors who wish to take this option should 'untick' the relevant box in the registration process. You may update your marketing preferences at any time through 'My Account/Email' section of the website.